About AssistXL
More Than a Call Center
Our Story
assistXL® was founded to make high-quality customer service accessible to companies of all sizes and industries.
From small businesses to international brands, hundreds of companies trust us today to make their communication more efficient, professional, and human.
By combining technology and empathy, we create experiences that strengthen customer relationships in the long term.
Our Mission
We ensure that businesses remain available at all times – without high costs or complicated systems. Our solutions combine efficiency with flexibility and guarantee a level of service that truly inspires customers.
Our Vision
Customer service is not an expense, but a strategic tool that fosters growth, trust, and customer loyalty. With assistXL® , service becomes a key success factor for your company.
Our Values
Customer Focus
Customer satisfaction is at the heart of every decision we make.
Transparency
No hidden costs – clear reports and measurable results.
Innovation
Artificial intelligence and modern technologies form the core of our service.
Collaboration
We see our clients not just as customers, but as long-term partners.
Our Clients
Health & Wellness
Clinics, beauty salons, physiotherapy centers
Technical Services
IT support, repair, installation
Retail & E-Commerce
WhatsApp orders, Instagram shops
Tourism & Hospitality
Boutique hotels, guesthouses
Consulting & Coaching
Psychologists, nutritionists, coaches
Our Team
We combine advanced technology with human care.
Our experienced agents bring together empathy, professionalism, and brand awareness, representing your company in the best possible way.
This approach not only answers questions but also builds trust and customer loyalty.
Hakan Yağcı
Director Client Solutions (DACH) assistXL®
Gülden Kanat
Client Specialist assistXL®
International Perspective
With extensive experience in European markets, we offer multilingual and culturally adapted solutions.
From the Netherlands to Germany, from Turkey to other European regions –assistXL® gestaltet maßgeschneiderte Kommunikationslösungen, die auf lokale Märkte und Zielgruppen abgestimmt sind.