Services
Phone Services – Inbound & Outbound
With assistXL® , you gain a team that represents your brand, engages customers with empathy, and turns every call into a positive experience.
- Professional handling of incoming calls on behalf of your company
- Appointment scheduling, order confirmation, and complaint management
- Outbound campaigns: reminders, promotions, customer surveys
Chat & Social Media
We make sure your customers can reach you anywhere – quickly, professionally, and consistently.
- WhatsApp Business Fast and personal customer communication
- Webchat Instant support directly on your website
- Social Media Professional responses via Facebook Messenger, Instagram DM, LinkedIn, and X/Twitter
Email & Mailbots
Our intelligent systems ensure speed, accuracy, and consistently high-quality service.
- Professional and efficient email management
- Automated mailbots that respond to common questions and standard inquiries around the clock
SMS Services
A direct and effective way to communicate with your customers — ideal for confirmations, updates, or reminders.
- Automatic confirmation and reminder messages
- Campaign and promotional texts with personalized content
AI Bots (aiXL)
Our aiXL AI technology combines artificial intelligence with human expertise — maximizing efficiency and customer satisfaction.
- 24/7 continuous support via chat, email, and phone
- Self-service tools for scheduling and FAQs
- Seamless collaboration with live agents
Reporting & Analytics
Get full visibility into your performance, efficiency, and customer experience — all in one reporting panel.
- Real-time dashboards for KPI tracking
- Customer satisfaction surveys after each interaction
- Weekly and monthly detailed reports
More Than a Call Center
Your Strategic Partner
assistXL® is more than an external provider — we’re your strategic business partner
A flexible model ideal for startups, SMEs, and large enterprises
Services customized for your industry, language, and communication needs
Lower operational costs while increasing customer satisfaction
A Blended Support Model that combines technology with human empathy for a clear competitive edge
In short: assistXL® doesn’t just run your customer service — we strengthen your brand, build customer loyalty, and drive your business growth.
Ready to Get Started?
Take your customer service to the next level. With assistXL® , you gain a 24/7 available, professional, and cost-effective solution.